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Understanding and using AI tools

The business prompt formula: get better answers from ChatGPT, Claude and Gemini

· 1 min read

A person typing on a laptop keyboard
Photo: Glenn Carstens-Peters on Unsplash

Key takeaways

  • Give the AI context, a clear task, the format you want and an example of good output.
  • Treat it like a conversation: ask follow-up questions and refine the answer.
  • Save your best prompts as templates so your whole team gets consistent results.

Most disappointing AI answers come from vague instructions. "Write a post about our sale" gets a generic result. A clear prompt gets something you can actually use.

The simple prompt formula

  • Context: who you are and who it's for. "I run a small bakery in Lagos. Our customers are busy parents."
  • Task: exactly what you want. "Write three Instagram captions for our weekend cake sale."
  • Format: length, tone and structure. "Under 40 words each, friendly, with one emoji."
  • Example: show what good looks like, if you have one.

Keep the conversation going

The first answer is a draft. Ask the AI to make it shorter, change the tone, try three more versions or explain its thinking. You'll usually get the best result on the second or third try.

When a prompt works well, save it. A shared library of tested prompts is one of the fastest ways to get consistent, high-quality output across your team.